AML/KYC Policy

What PolProcenta is, and is not

PolProcenta is a service for creating and supporting exchange requests: it works out the terms, takes the request and arranges the exchange of money between payment systems, cash and digital assets with the third-party partner that carries it out.

PolProcenta is not a bank, a payment system or a cryptocurrency exchange, and makes no claim to hold a licence or the status of a regulated virtual-asset service provider. Where a transaction passes through partners or payment systems, their rules apply as well.

How a check works

Checks run in sequence, and each step happens only when the one before it left a question open.

• Customer identification — confirming the account or wallet belongs to the person making the request.
• A further check where needed — when the circumstances call for clarification.
• Review of the transaction itself — whether it matches the ordinary shape of an exchange.
• A request for more information — where the earlier steps left questions.
• Declining to proceed — where a required check cannot be completed.

Most requests go no further than the first step. That is not a softening of the rule; it is a description of how it works.

What may be requested

What is needed depends on the transaction and the circumstances. The confirmations that come up most often are listed on the verification page, along with why no single mandatory checklist exists.

Grounds for declining

We may decline to proceed where a check cannot be completed: where requested information is not provided, where the information given contradicts itself, or where a transaction falls into a higher-risk category and an explanation does not resolve the question.

A refusal may apply to a particular request or a particular direction. It is not an accusation, and it does not mean we are asserting anything about where your money came from.

What is expected of the customer

• Give accurate request details — they are the details the partner pays out against.
• Use your own accounts and wallets, not someone else's.
• Do not use the service for transactions that break the law.
• Check the details before a transfer: once money has been sent, a wrong detail cannot be corrected.

Automated digital-asset screening

For TRON transactions we use GetBlock Crypto AML as the technical risk-screening provider and TronGrid to confirm transactions on-chain. GetBlock analyses historical on-chain activity, wallet links, counterparties, sanctions lists and other risk signals.

A GetBlock result is a probabilistic information signal, not a legal determination. It is not used as the sole basis for a final decision about a customer.

• Risk below 30 out of 100 — automatic continuation when no blocking signal is present.
• Risk from 30 to 69 — manual review by a manager.
• Risk of 70 or above — the transaction is paused pending a responsible person's decision.
• Sanctions, terrorist financing, ransomware, stolen funds, darknet or mixer signals always trigger enhanced review regardless of score.

Screening failures and record keeping

If the API is unavailable, screening credit is exhausted, or a response cannot be verified, the request is not approved automatically and moves to manual review.

We retain the decision, score, risk categories, calculation identifier and screening time in the request audit record for review and dispute handling. Full addresses and transaction hashes are not duplicated in the AML log: a control hash and shortened preview are retained. Reports held in the GetBlock account are also processed under GetBlock's policies.

Changes to this document

We update this document when the way checks work changes. The date it was last updated is shown at the top of the page.

Still have questions

If something here is unclear, or concerns a request of yours, write to a manager on Telegram.

This document describes how the PolProcenta service works. It is not legal advice.

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